Below we have listed the most frequently asked questions which may answer some of your queries.
Our helpful and knowledgeable team are here to offer you support and advice on finding the right home. For any further information that you can not find on this page, please give us a call at 01525 380 600 or contact us using this online form.
We do not place restrictions on visiting times but suggest that visits before 10am and after 9pm should be avoided. Please note that during the coronavirus pandemic special visiting arrangements apply. Please see the “Visiting The Knolls Care Centre” section.
Yes, family interaction is encouraged and staff will do their utmost to facilitate and support any visits and activities with the family/friends.
The Knolls Care Centre has registered double accommodation. On the few occasions when couples are seeking to share accommodation, every effort is made to place them in a double room.
Depending on the government’s lockdown directives and the prevailing health status of the resident population, controlled visits may be allowed. The home always explores all the options, including dedicated and infection secure “bubbles” with strict infection control regimes and compulsory use of the relevant Personal Protective Equipment.
In all circumstances, the home is guided by the best interests of its residents, as advised by the medical organisations. The Knolls Care Centre is “science-led” in the manner in which we protect and care for those in our charge.
The actual weekly fee is dependent on the room selected, the category of care of the potential resident, and the degree of health and personal care required. The pre-admission assessment of needs is carried out by an experienced member of the senior management team and reviewed by the Home’s Registered Manager and Care Manager. Contact us to find out more.
Spacious purpose built en-suite rooms with wifi and a television point
Our home offers various ways to fund your care.
We are here to help you make the right decisions about your care.
If you are considering care for yourself or a loved one, get in touch.